Privacy Policy

Last updated: December 12, 2025.

This Privacy Policy aims to inform you about how we use and disclose information collected during your visits to our websites and in the communications exchanged with you.

BY ACCESSING THE WEBSITE, SENDING COMMUNICATIONS, OR PROVIDING ANY KIND OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA PROVIDED ON THE WEBSITE.

This Privacy Policy provides an overview of our privacy practices, the choices you can make, and the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us at [email protected].

In addition, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Website. Accessing these links will cause you to leave the Website and may result in third parties collecting or sharing information about you. We do not control, endorse, or make any representations about these third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.

If you provide us with Personal Data relating to other individuals, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.

 

Definitions

For the purposes of this Privacy Policy:

  • “Personal Data” means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF (Brazilian taxpayer ID), date of birth, IP address, among others;
  • “Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious beliefs, political opinions, trade union membership, or information regarding health, sexual life, genetic or biometric data;
  • “Processing of Personal Data” means any operation performed on Personal Data, whether automated or not, such as collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure by transmission, dissemination, or making available, alignment, restriction, erasure, or destruction. It also includes any other operations as defined by applicable legislation;
  • “Data Protection Laws” means all legal provisions regulating the Processing of Personal Data, including but not limited to Law No. 13,709/18, the General Data Protection Law (“LGPD”).

 

Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you when you purchase products and/or services from the Website by personalizing and improving your experience. Examples of how we use your data include:

  • Enabling you to purchase products and/or services on the Website;
  • Confirming or correcting the information we have about you;
  • Sending information we believe may be of interest to you;
  • Personalizing your experience on the Website;
  • Tailoring advertisements based on your interests in our Website;
  • Contacting you via the phone number and/or email address provided. We may contact you personally, through voicemail, automated dialing systems, text messages (SMS), email, or any other communication method your device can receive, in accordance with the law and for reasonable business purposes.

Additionally, the Personal Data provided may also be used as necessary or appropriate: (a) in compliance with Data Protection Laws; (b) to meet judicial requirements; (c) to comply with legal or regulatory orders or decisions from competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to safeguard the rights, privacy, and safety of ourselves, you, or third parties; (f) to detect and prevent fraud; (g) to allow us to take available measures or limit any damages we may suffer; (h) as otherwise permitted by law.

Our Website is not intended for individuals under 18 years of age. We ask that such individuals do not provide any Personal Data to us.

 

Non-Provision of Personal Data

You are not required to share the Personal Data we request. However, if you choose not to share it, we may be unable to provide full access to the Website, certain specialized features, necessary assistance, or enable access to our products.

 

Data Collected

In general, users can browse the Website without the need to register or submit Personal Data. However, some functionalities of the Website may require registration and submission of Personal Data, such as completing purchases/services or enabling product/service delivery.

Data we may collect through the contact form:

  • Contact Information: Name, surname, phone number, city, state, and email address;
  • Information submitted by you: Inquiries, complaints, suggestions, feedback, etc.

Data we may collect during general navigation:

  • Location Data: Geolocation data when accessing the Website;
  • Preferences: Information about your preferences and interests regarding products/services (when you tell us directly or when inferred from your activity);
  • Browsing Data: Information about your visits and activity on the Website, including content (and any ads) viewed, browser, and device information, IP address, location, and the site you came from. Some information is collected using automatic data collection tools like cookies, web beacons, and embedded web links.

We do not collect Sensitive Personal Data unless explicitly provided by you in free-form submissions.

 

Sharing Personal Data with Third Parties

We may share your Personal Data:

  • With partner companies you choose to interact with, as well as service providers who support aspects of our business operations on our behalf, such as hosting, customer support, and IT services;
  • With third parties to help manage the Website; and
  • In case of reorganization, merger, sale, joint venture, transfer, or other corporate transactions involving our assets or business.

 

International Data Transfers

Personal Data collected by us may be transferred to or accessed by entities within our partner companies worldwide, following this Privacy Policy.

Automatic Collection of Personal Data

When visiting the Website, information may be stored or retrieved through cookies or similar technologies. Examples of automatic data collection include:

  • Browser or Device Information: Information like screen resolution, OS version, and language settings.
  • Cookies: Cookies collect anonymous traffic data such as browsing time and pages visited. You can adjust cookie settings in your browser.

 

User Rights

Users have the right to request:

  • Confirmation of data processing;
  • Access to Personal Data;
  • Correction of incomplete or inaccurate data;
  • Anonymization or deletion of unnecessary data;
  • Data portability to another service provider;
  • Deletion of Personal Data processed with consent;
  • Information on entities with whom data is shared;
  • Revocation of consent.

 

Data Security

We adopt technical and organizational measures to protect Personal Data under applicable laws. However, no transmission or storage system is completely secure. If you suspect your interaction with us is no longer secure, please notify us immediately.

Hyperlinks to Other Sites

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting Personal Data.

Privacy Policy Updates

We may update this Privacy Policy. If significant changes occur, we will notify you. Continued use of the Website signifies acceptance of the revised Policy.

Contact

To exercise your rights or resolve any questions related to your Personal Data, contact us at [email protected]